Terms and Conditions (translated from french with google Traduction)
These conditions of sale are concluded on the one hand by the company Alpine Workshop whose head office is located in Annecy registered with the Chamber of Trades and Crafts of Haute-Savoie under number 879 382 604 hereinafter referred to as Alpine Workshop and managing the Mythic-Wood.com and Mythic-wood.fr site and, on the other hand, by any natural or legal person wishing to make a purchase via the mythic-wood.com or mythic-wood.fr website referred to as hereinafter “the buyer”.
Article 1. Subject
The present conditions of sale aim to define the contractual relations between Alpine Workshop and the buyer and the conditions applicable to any purchase made through the website mythic-wood.com/fr. The acquisition of a product through this site implies unreserved acceptance by the purchaser of these conditions of sale which the purchaser acknowledges having read prior to his order. Before any transaction, the buyer declares on the one hand that the purchase of products on the mythic-wood.com/fr site is not directly related to his professional activity and is limited to strictly personal use and on the other hand to have full legal capacity, allowing it to engage under these general conditions of sale.
Alpine Workshop retains the possibility of modifying these conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in effect on the date of the order by the buyer.
Article 2. Products
The products offered are those which appear on the Alpine Workshop website mythic-wood.com/fr within the limits of available stocks. Alpine Workshop reserves the right to modify the product range at any time. Each product is presented on the website in the form of a description showing its main technical characteristics. The photographs are as accurate as possible but do not bind the Seller in any way. The sale of products presented on the mythic-wood.com/fr site is intended for all buyers residing in countries which fully authorize the entry into their territory of these products.
Article 3. Prices
The prices appearing on the product sheets of the Internet catalog and are prices in Euros (€) all taxes included (TTC) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products. Alpine Workshop reserves the right to modify its prices at any time, it being understood however that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer. The prices indicated do not include delivery costs, invoiced in addition to the price of the products purchased according to the total amount of the order. The shipping costs are calculated dynamically by the site according to the weight of the items and a price list.
Article 4. Order and terms of payment
Before any order, the buyer must create an account on the mythic-wood.com/fr site. The account creation section is accessible directly from the menu bar. At each visit, the buyer, if he wishes to order or consult his account (order status, profile, etc.), must identify himself using this information. The company mythic-wood.com/fr offers the buyer to order and pay for its products in several stages, with 2 payment options to choose from:
– Secure payment by Paypal or credit card (Via the STRIPE service): the buyer selects the products he wishes to order in the “basket”, modifies if necessary (quantities, references, etc.), checks the delivery address or informs a new one. Then, the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. Then, the buyer chooses the method of payment of his choice: “Payment by Paypal”. The next step is to check all the information, read and accept these general conditions of sale by checking the corresponding box, then invites them to validate their order by clicking on the button “Confirm my order”. Finally,the buyer is redirected to the secure PAYPAL interface in order to safely fill in his Paypal account or personal credit card references. If payment is accepted, the order is registered and the contract definitively formed. Payment by Paypal account or by credit card is irrevocable. In the event of fraudulent use of it, the buyer may demand the cancellation of the payment by card, the sums paid will then be credited or returned. The responsibility of the holder of a bank card is not engaged if the disputed payment has been proved fraudulently made, remotely, without physical use of his card. To obtain reimbursement of the fraudulent debit and any bank charges that the operation may have generated, the cardholder must contest, in writing,direct debit from his bank, within 70 days of the transaction, or even 120 days if the contract binding him to it so provides. The amounts withdrawn are reimbursed by the bank within a maximum period of one month after receipt of the written objection lodged by the holder. No cost of restitution of the sums can be charged to the holder.
The confirmation of an order implies acceptance of these conditions of sale, the recognition of having full knowledge of them and the waiver of its own conditions of purchase. All the data provided and the recorded confirmation will constitute proof of the transaction. If the buyer has an e-mail address and if he has entered it on his order form, Alpine Workshop will send him confirmation of the registration of his order by e-mail.
If the buyer wishes to contact Alpine Workshop, he can do so either by mail to the following address: Alpine workshop 9 impasse de la vulpilliere 74960 Annecy; either by email at the following address: email@example.com or by phone at 06 52 83 88 93
Article 5. Retention of title
The Alpine Workshop company retains full and entire ownership of the products sold until full collection of the price, in principal, costs and taxes included.
Article 6. Withdrawal
Pursuant to article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of their order to exercise his right of withdrawal and thus return the product. product to the seller for exchange or refund without penalty, with the exception of return costs.
Article 7. Delivery
Deliveries are made to the address indicated on the order form, which can only be in the agreed geographical area. Orders are made by La Poste via COLISSIMO, delivery service with tracking, delivery without signature. Delivery times are only indicative; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed except for custom-made items. Alpine Workshop will be able to provide the buyer with the tracking number of his package by e-mail. The buyer is delivered to his home by his postman. If the buyer is absent, he will receive a calling card from his postman, which allows him to collect the products ordered at the nearest post office, during a period indicated by the postal services.The risks associated with transport are the responsibility of the purchaser from the moment the items leave the premises of Alpine Workshop. The buyer is required to check in the presence of the employee of La Poste or the delivery person, the condition of the packaging of the goods and their contents on delivery. In the event of damage during transport, any protest must be made to the carrier within three days of delivery.any protest must be made to the carrier within three days of delivery.any protest must be made to the carrier within three days of delivery.
Article 8. Guarantee
All products supplied by Alpine Workshop benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned to Alpine Workshop, which will take it back, exchange it or reimburse it. All complaints, requests for exchange or refund must be made by post to the following address: Alpine Workshop 9 impasse de la vulpilliere 74960 Annecy, within thirty days after delivery.
Article 9. Responsibility
Alpine Workshop in the distance selling process is only bound by an obligation of means. It cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, interruption of service, or other involuntary problems.
Article 10. Intellectual property
All the elements of the mythic-wood.com/fr site are and remain the intellectual and exclusive property of Alpine Workshop. No one is authorized to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the site whether in the form of a photo, logo, visual or text.
Article 11. Personal data
Alpine Workshop undertakes to preserve the confidentiality of the information provided by the purchaser, which he would have to transmit for the use of certain services. Any information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the Internet user has the right to access, modify and delete information concerning him. He can request it at any time by mail to the following address: Alpine Workshop 9 impasse de la vulpilliere 74960 Annecy
Article 12. Settlement of disputes
The present conditions of distance selling are subject to French law. For all disputes or litigation, the competent court will be that of Annecy